Refund Policy

Aurora unlocks are digital products. Once an AI room plan or after image is generated, the service has been delivered.

Because AI and retailer availability can vary, Aurora cannot promise that every after image, link, product, or suggestion will be perfect.

A refund may be considered if checkout charged you but Aurora did not unlock or generate the paid digital result.

A refund may also be considered for duplicate accidental purchases made close together.

Aurora Membership renews at $19.99 every six months until canceled. Cancel before the next renewal date to prevent a future charge.

Canceling stops future renewals and does not remove access already paid for during the current membership period. Contact Aurora support if you believe a renewal was charged after a timely cancellation or because of a billing error.

Aurora cannot guarantee that a specific retailer will have every item in stock, that every product price stays the same, or that an AI image will be an exact shopping render.

Aurora does not reimburse furniture, decor, shipping, return costs, or third-party retailer purchases.

Keep your checkout receipt and plan link.

Before launch, the Aurora owner should add the official support email here and review this policy against the live Stripe setup.